Stupid collections people.
by V.E. on September 27th, 2005
filed under finances, personal, thoughts
I just called *that number* and this is what happened.
THEM: When are you going to pay your outstanding balance?
ME: What outstanding balance?
THEM: Your payments for your magazine subscriptions.
ME: What are you talking about? I cancelled that in like April.
THEM: What? Your subscription isn’t cancellable.
ME: Um, yes it is. I cancelled in like April. As in, LAST APRIL.
THEM: Well, you were told when you ordered the subscription that it wasn’t cancellable.
ME: Yes, I know that but when you sent me the official paper information and whatever it says ON THE PAPER that it IS cancellable.
THEM: Um, no, I used to work in that dept. and I’ve never heard of anything like that before.
ME: Well, I did what it told me to on the paper to cancel it, so I’m not paying you guys anymore.
THEM: Send us a copy of the paper [which I am now SO glad I kept] and we’ll honour it because I’ve never heard of that blah blah blah blah—
ME: Just give me the address to send it to.
I was irritated enough to just cut the guy off. I must say, it was a totally empowering experience.
What the hell? Not cancellable?? How is that even LEGAL???
Yes, you do rule.
Yea, my dad was like, “Not cancellable? EVERYTHING’S cancellable… Jeez, it’s not like you’re in the army or something.”
Dude! What bitches!! Damn straight, send them the papers! You fucking rock. <3
oh yeah John mentioned to me just TODAY how all these magazines are sent to your house addressed to you. ha.